When something seems missing, it is usually in another tree, under another name, protected by privacy, or archived. Check before recreating it.
I cannot find a person, photo, or event
Search without creating duplicates
Review the correct tree and permissions
Know when to use recovery
Creating duplicates without searching name variants
Thinking all trees share the same profiles
Restoring content without confirming whether it was replaced
Use the command palette or Discover to search by name, title, or recent item.
Make sure you are inside the tree where the person, photo, or event was created.
Some living-person details may be hidden from viewers.
If it may have been archived, an admin can check Recovery before recreating it.
Help us keep the documentation accurate. If something is missing, send the context and the section you were using.
Use the dashboard, global search, recents, and work queues to decide what to do next.
Restore archived items and review important changes in the family workspace.
Protect sensitive details about living relatives and understand what viewers can see.