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Troubleshooting
Everyone
7 min
Updated: July 2026

I cannot see or edit something

ArbolKin protects information with roles, tree scope, and privacy. A blocked action is not always a bug; sometimes it is an expected rule.

I cannot see or edit something

Visual example

When you finish, you will know how to

Recognize role limits

Tell workspace access from tree access

Ask the admin for the right change

Common mistakes to avoid

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Assuming hidden sensitive data is a bug

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Requesting admin when editor is enough

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Creating duplicate content because a branch is not visible

Step by step

01

Confirm the section

Note whether the issue happens in profiles, media, tree, albums, timeline, or administration.

02

Review your role

Viewers can read, editors can change content, and admins manage invitations.

03

Review tree access

If there are several trees, you may only have access to some of them.

04

Ask for a specific adjustment

Request the exact role, tree, or permission needed instead of asking for full access.

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