An invitation protects private access to the family workspace. If it does not open, the safest path is to check the invited email and ask an admin to resend it.
The invitation expired or does not open
Tell an expired link from a wrong email
Request a resend without creating duplicate users
Verify role and tree scope after accepting
Accepting from a shared family account
Requesting a new invitation instead of resending the existing one
Assuming workspace invitation grants access to every tree
The invitation should only be accepted from the account intended by the admin.
If the link expired, ask the owner or admin to resend it from workspace administration.
Do not create another account or another person in the tree to work around the issue.
After signing in, confirm you can see the expected workspace and trees.
Help us keep the documentation accurate. If something is missing, send the context and the section you were using.
Invite members, assign roles, and connect an account with a family profile when appropriate.
Learn what each role can do and how to limit access when a workspace has multiple trees.
Detect when you used another email or Google account and return to the correct access without duplicating profiles.