If you sign in and cannot see your workspace, you are probably using another account. Correct the session before creating new data.
I signed in with the wrong account
Identify the active account
Sign back in with the correct email
Avoid duplicate profiles or invitations
Creating a second family profile to solve access
Accepting invitations through Google with another email
Continuing to edit in the wrong workspace
Check the email shown in Profile or on the main app screen.
If it does not match the invitation, sign out before accepting links or creating data.
Use magic link or Google with the same email that received the invitation.
An admin can help identify duplicates before you keep editing.
Help us keep the documentation accurate. If something is missing, send the context and the section you were using.
Update your name, photo, and preferred language without changing family-written content.
Check email, sign-in provider, previous sessions, and safe next steps before asking for help.
Invite members, assign roles, and connect an account with a family profile when appropriate.